Understanding patient-provider communication entered via a patient portal system
نویسندگان
چکیده
منابع مشابه
Patient-Provider Interaction: A Communication Accommodation Theory Perspective
This paper critically reviews studies that have interpretively invoked communication accommodation theory (CAT) for the study of patient-provider interaction. CAT’s sociolinguistic strategies—approximation, interpretability, interpersonal control, discourse management, and emotional expression—are succinctly introduced and their use in studies of patient-provider interaction discussed. The majo...
متن کاملpatient-provider interaction: a communication accommodation theory perspective
this paper critically reviews studies that have interpretively invoked communication accommodation theory (cat) for the study of patient-provider interaction. cat’s sociolinguistic strategies—approximation, interpretability, interpersonal control, discourse management, and emotional expression—are succinctly introduced and their use in studies of patient-provider interaction discussed. the majo...
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BACKGROUND Internet-based interactive websites for patient communication (patient portals) may improve communication between patients and their clinics and physicians. OBJECTIVE The aim of the study was to assess the impact of a patient portal on patients' satisfaction with access to their clinic and clinical care. Another aim was to analyze the content and volume of email messages and teleph...
متن کاملPatient perspectives of patient-provider communication after adverse events.
OBJECTIVE To explore patient perceptions of patient-provider communication after an actual adverse medical event because prior patient error studies are rarely based on real situations. DESIGN We conducted four patient focus groups using a semi-structured guide. We analyzed transcripts using an editing approach to identify themes. SETTING Three sites in Colorado. STUDY PARTICIPANTS partic...
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BACKGROUND It is important for physicians to recognize and address potential cross-cultural communication barriers with their patients. Several studies have demonstrated the importance of trained medical interpreters for ensuring effective patient-provider communication. Medical interpreters also represent an untapped source of insight into common communication problems. Such insights can contr...
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ژورنال
عنوان ژورنال: Proceedings of the American Society for Information Science and Technology
سال: 2012
ISSN: 0044-7870
DOI: 10.1002/meet.14504901387